At Wearotic, your
satisfaction matters the most.
We put our effort into every piece — and to maintain quality and hygiene, we
follow a strict yet fair return and exchange policy.
🔸 1. Exchange Validity
- Exchange is available within
7 days of receiving your parcel. - Product must be unused,
unwashed, and in its original packaging with tags attached.
🔸 2. No Exchange Will Be Accepted If
- The item has been used,
washed, damaged, or worn (even once). - There are stains, perfume,
or marks on the fabric. - The original tag or
packaging is missing.
(Please
note: Used or worn items are strictly non-exchangeable.)
🔸 3. How to Apply for Exchange
- Contact our support team within
7 days on Instagram or WhatsApp with your order number and clear
pictures of the product. - Once approved, you’ll be guided
to ship it back to our warehouse. - After inspection, we’ll process
your exchange right away.
🔸 4. Defective / Wrong Item
If you receive a wrong or damaged
item, inform us within 48 hours of delivery.
Once verified, Wearotic will arrange a free replacement immediately.
🔸 5. Refund Policy
We currently do not offer cash
refunds.
Exchange or store credit will be issued instead.
🔸 6. Shipping Charges
Delivery & return shipping
charges are non-refundable, except in case of a wrong or defective
product.
Wearotic stands for quality, trust, and
customer satisfaction — every order is handled with care to ensure you always
get what you love. 💫